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Retirees Medical Program

Retirees Medical Program

Our main goal is to promote the health and well-being of our plan members. 

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Retirees Home page Retirees Self-Services (RSS) Pension Plans Taxes

For all members who live in the U.S. or Puerto Rico, Cigna Healthcare is the administrator of the medical, dental, and vision benefit plans.  Express Scripts is the administrator for prescription drugs received in the U.S. or Puerto Rico.  

For all members residing outside the U.S. and Puerto Rico, Cigna Global is the administrator of the medical, dental, vision, and prescription drug benefit plans. 

Cigna Healthcare

+1 800-432-3637 | https://my.cigna.com

Express Scripts

+1 855-521-0824 | https://www.express-scripts.com

Cigna Global

U.S. toll-free phone: +1 800 297 9983 | Global phone: +32 3 293 1859 | https://www.cignahealthbenefits.com

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Medical Benefits Mobile Web App

Features information about all the components of the Medical Program, including how the plans work, how to file a claim and claim forms. You can access the mobile web app anywhere you have an internet connection, such as a doctor’s office or drug store.

Access the Web App
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How the IDB Medical Program works

This Program provides coverage for medical, dental, and vision for IDB Group Retirees and their eligible dependents. The plan is self-funded which means that the IDB and plan members' contributions are placed in a fund for the sole purpose of paying members' medical bills. The IDB Group pays third-party administrators, Cigna Healthcare and Cigna Global, administrative fees to process claims and access their networks of credentialed providers.
 

Review the Handbook for detailed information about the medical, dental, vision, and prescription drug plans: 

International Handbooks  🡢                    National Handbooks  🡢 

International Plan

If you are a member of the Medical Benefits Program in the International Plan, please see the following links for more information about your benefits:

 

Latest Announcements

National Plan

If you are a member of the Medical Benefits Program in the National Plan, please see the following links for more information about your benefits: 

 

Latest Announcements

International Plan

If you are a member of the Medical Benefits Program in the International Plan, please see the following links for more information about your benefits:

 

Latest Announcements

National Plan

If you are a member of the Medical Benefits Program in the National Plan, please see the following links for more information about your benefits: 

 

Latest Announcements

We want all participants to get the care they need under the Program. But we do ask that when you are using the Program, you (and your dependents) make prudent choices that save you money and support the financial sustainability of the Program. Easy ways to do this include:

Actively manage any chronic conditions

Take your medications and follow your doctor’s instructions

Take advantage of the preventive care coverage offered

offered by the Program.

Select generic over brand name drugs

if available and approved by your doctor.

Engage with case management nurses

when they contact you about a serious or complicated medical issue.

Choose in-network health providers

when possible, particularly in the US. In-network rates mean a lower copay for you and significant savings for the Medical Program.

Choose telemedicine, urgent care facilities (UCFs) or retail clinics

(e.g., CVS Minute Clinics) instead of the emergency room (ER), when appropriate.

Counseling Program
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Free Second Medical Opinion
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Retirees: Medicare in the U.S.
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Medical Coverage Letter for Retirees
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Financial Statements
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How to use the Retirees Self-Service (RSS) IDB Association of Retirees
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